Apple Butterfly Keyboard Had sticky and occasionally Unresponsive Keys
One of the major reasons for the sticky and unresponsive keys was the gap between the laptop’s panel that holds the keys. Actually, the keys were so small, that any crumb or dust could make the keys stop responding altogether resulting in typos more often. Apple tried to fix the butterfly issue over the next few generations of the MacBook models. It managed to improve a few issues but couldn’t succeed 100%. Apple users were being told to clean the debris. The company even launched a service program for users who were affected by the issue, and later made changes in the design. However, the core issue of key stickiness was still persistent and the faulty keyboards continued to appear on the 2019 MacBook, including both Pro and Air. As a result of all these issues, Apple faced several class-action lawsuits in the US. A majority of lawsuits claimed compensation. Even though, one of them accused Apple of knowing the issues with the keyboard but concealing them. So, the company is now paying $50 million to settle that lawsuit. According to the sources, the company will give free key repairs to affected customers of MacBook models with butterfly keys for four years. Moreover, it will also give replacements to several customers, as mentioned in the lawsuit. Lawyers revealed that they expect maximum payouts of $395 to people who replaced multiple keyboards, $125 to people who replaced one keyboard, and $50 to people who replaced keycaps. So, if you are the one having an Apple Butterfly Keyboard and is facing such issues, then wait until Apple reveals the details of the payouts, eligibility, and submission. Also Read: Apple to Launch MacBook Pro 14 and 16 with new M2 Processor this Fall – PhoneWorld
